Shout About Us recently announced its ReviewNavigator software has been selected by full-service digital marketing agency Advice Interactive Group to bring the power of personalized, intelligent management of online customer reviews to Advice’s brand and local business clients.
The agreement includes Shout About Us’ EZ Response™ patent-pending technology for single-dashboard response to all major review sites and an award-winning mobile app for on-the-go business owners.
The integration gives Advice’s clients access to the most advanced technology available for managing and responding to online customer reviews. The Shout About Us platform combines authentic human response by experienced professionals with the intelligence and efficiency provided by artificial intelligence, resulting in a highly satisfying customer experience.
“Online reviews give brands and local businesses a tremendous opportunity to engage with customers and prospects and grow a loyal customer base,” said Griff Emery, CEO and founder, Shout About Us. “We’ve made it our mission to advance response technology in a way that delivers a customer experience that is at the nexus of digital innovation and human interaction. We are excited to be working with Advice Interactive to bring this capability to its clients.”
“As our clients lean toward increasingly sophisticated digital marketing initiatives to keep up with changing consumer behaviors, we are committed to bringing them the cutting-edge tools that will help drive their success,” said Bernadette Coleman, CEO of Advice Interactive Group. “The approach Shout About Us is taking with reviews response is exactly the kind of ahead-of-the-curve solution our clients expect from us, and we are delighted to be able to bring it to them.”